ASSISTANCE FOR ROBOTIC SYSTEMS
ARCOS ASSISTS YOU IN THE WORLD
Arcos is present all over the world with our innovative machines and offers a fast, efficient and usable service anywhere. Assistance takes place on site and remotely to always ensure the commissioning of installed systems. All Arcos’ systems are equipped with a remote control system from PC, to ensure continuous monitoring of the correct activities.
Customers satisfaction is always put first, that’s why Arcos offers a complete continuous service.
ITALIA E WORLDWIDE
8:00 – 18:00
Via Leonardo da Vinci, 15/C 25064 Gussago (Bs) Italy
NORD AMERICA, CANADA E MESSICO
8:00 – 18:00
30 Chapin Road Suite, 1205 Pine Brook, NJ 07058 – USA
On-site assistance
The service starts from installation of the system. Arcos is at your side to deal with any emergency or unforeseen. In the case of a subsequent modification of the system, Arcos guarantees its presence and reliability over time.
Remote assistance
Arcos offers you continuous assistance, even remotely: a continuous control of the state of function of the system due to the connectivity in network of the system itself, as well as a telephone assistance always at your disposal.
Training
A training calibrated according to your technical skills is necessary to obtain an excellent result in the use of Arcos’ automatic systems.
Spare parts and consumables
Arcos assists you over the years worrying about the supply of spare parts and consumables and presenting himself as a single interlocutor.
WHAT PEOPLE SAY ABOUT US
